Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.
Front Desk Supervisor
Four Seasons Hotel London at Park Lane
At Four Seasons, every guest journey begins at the Front Desk. Our Reception team sets the tone for the entire stay through professionalism, warmth, and attention to detail.
Four Seasons Hotel London at Park Lane is seeking a Front Desk Supervisor to join our Front Office team. This role is ideal for a confident and motivated hospitality professional who enjoys leading from the front, supporting a team, and delivering exceptional guest experiences in a luxury environment.
The role
As Front Desk Supervisor, you will lead the Reception team during your shift, ensuring a seamless and welcoming arrival and departure experience for all guests.
You will act as a visible leader on the desk, supporting and guiding colleagues while maintaining high service standards. You will handle guest requests, resolve issues with confidence, and ensure every interaction reflects the care and professionalism expected at Four Seasons.
This role combines people leadership, operational control, and guest engagement, requiring strong organisation, attention to detail, and a calm, solutions‑focused approach.
What you will do
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and […]
Serves as the property Manager on Duty and directs all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks. CANDIDATE PROFILE […]
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment […]
