Front Office

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office

Company Description

 

Are you friendly, confident, and passionate about creating great guest experiences?

Wairakei Resort Taupō is looking for a motivated and enthusiastic Operations Attendant (Front Office) to join our Front Office team.

This is a great opportunity to be part of one of New Zealand’s iconic resort destinations. With a busy hotel, conference and events operation, Pavilion Restaurant and Geyser Bar & Eatery, no two days are the same.

 

Job Description

 

About the role

As part of our Front Office team, you will be one of the first points of contact for our guests. You will help ensure every guest receives a warm welcome and a positive experience from arrival through to departure.

Your responsibilities will include:

  • Welcoming and checking in guests
  • Managing guest enquiries and requests
  • Processing check-ins and check-outs
  • Taking reservations and assisting with guest bookings
  • Handling payments and providing accurate information
  • Assisting guests with information about the resort and local Taupō attractions
  • Responding to guest concerns and helping resolve issues professionally
  • Working closely with Housekeeping, Food & Beverage and other departments
  • Maintaining a high standard of customer service at all times

 

Qualifications

 

About you

We are looking for someone who is:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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