Front Office All Rounder

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office All Rounder

Company Description

 

At Mövenpick Hotel Hobart we do ordinary things in an extraordinary way. We believe true hospitality is about turning small gestures into heartwarming moments and are looking for a

Located in the heart of Hobart, this 221-room premium hotel offers an exceptional location, unique design, outstanding service and an exciting dining concept.

As a Front Office All Rounder, you will work across all areas of the Front Office. No two days are the same. You will assist our guests with all aspects of their arrival and departure experience, and everything in between – check in, check out, valet parking, luggage assistance, and responding to guest requests – whilst at the same time, creating unforgettable heartfelt moments.

We are looking for people who have the passion and willingness to actively contribute to our customers experience.

Hospitality is a work of heart.  Join us and become a Heartist®.

 

Job Description

 

  • Provide efficient, friendly and professional service to all guests.
  • Show efficiency in constantly striving to provide total customer satisfaction.
  • Take initiative to ensure that interactions with our guests (internal or external) are positive, productive, and professional.
  • Logging all guest requests to ensure all request are met within established timeframes
  • Following up with the relevant team member to ensure guest requests are being fulfilled
  • Assisting and directing guests with local attractions and directions
  • Securely storing and delivering guest luggage
  • Assist with and cover valet parking as required.

 

Qualifications

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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