Front Office All-Rounder

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Front Office All-Rounder

Company Description

 

Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel Melbourne on Collins proudly champions culture and tradition with rotating art exhibitions and is immersed in the city’s thriving arts and entertainment scene.

PROPERTY DETAILS

  • 5-star luxury in the heart of the Melbourne’s shopping, theatre and business precincts
  • 363 rooms with breathtaking views over Melbourne
  • Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience
  • Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant
  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

 

Job Description

 

As a Front Office All Rounder, you will play a key role in ensuring every guest receives a warm welcome and seamless stay. You will work across all front office functions.

Key Responsibilities

  • Welcome guests with professionalism, warmth, and genuine hospitality.
  • Manage check-ins and check-outs efficiently and accurately.
  • Handle guest enquiries, requests, and complaints with confidence and discretion.
  • Provide local knowledge and concierge recommendations.
  • Coordinate with Housekeeping, Food & Beverage, Engineering, and other departments to ensure exceptional guest satisfaction.
  • Answer telephone and email enquiries promptly and professionally.
  • Maintain accurate guest records and ensure compliance with hotel policies.
  • Assist with valet, luggage, and guest services during peak periods when required.
  • Support the team across all Front Office operations, including occasional night shifts.

 

Qualifications

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Guest Services Manager

Job for: Locals

Company Description   About Us: Welcome to the Ala Moana Hotel by Mantra, where island living meets world-class hospitality. As one of Honolulu’s most iconic landmarks and Oahu’s premier condo-hotel, we sit at the heart of the city, surrounded by the energy and beauty that make Hawaii truly one of a kind. Spanning two towers […]

United States

Head Valet

Job for: Locals

Company Description   Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your […]

United Arab Emirates

Night Porter

Job for: Locals

Company Description   Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, […]

United Kingdom

Night Manager

Job for: Locals

Company Description   At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each […]

Australia

Fairmont Gold Specialist

Job for: Locals

Company Description   Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century […]

United States