Front Office Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office Manager

At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Holiday Inn Dubai Al Barsha is looking for an inspiring Front Office Manager to lead our front-of-house team with efficiency, warmth, and professionalism, setting the standard for excellence from the moment guests walk in. Perfectly located along the iconic Sheikh Zayed Road, Holiday Inn Dubai Al Barsha offers guests a seamless blend of modern hospitality and unbeatable access to the best of Dubai. Situated in the heart of Al Barsha, one of the city’s most dynamic neighborhoods, the hotel is just minutes from Mall of the EmiratesJumeirah’s Kite Beach, and several of the world’s leading attractions and entertainment destinations.

Whether you’re here for business or leisure, our hotel offers 310 stylishly appointed rooms, a selection of vibrant food and beverage outlets, and warm, attentive service that makes every stay memorable.

Enjoy effortless travel, enriching experiences, and everything you need to feel at home in the heart of Dubai.

 

Your day to day

 

Working as a Front Office Manager, you will ensure all team members are trained and maintaining Holiday Inn’s brand service style and behavior; you will oversee the day-to-day operations of Front Office with the support of the Director of Operations. You’ll have ambition, talent, and some essential skills. We’re seeking someone passionate about creating great guest experiences for this vital role.

A little taste of your day-to-day:

  • Oversee all aspects of the Front Office to ensure smooth and welcoming guest arrivals, stays, and departures.
  • Monitor, analyze, and act on Guest Love Scores and guest feedback in line with IHG standards.
  • Lead, train, and inspire the Front Office team to deliver exceptional service consistently.
  • Implement guest recognition programs to create personalized stays.
  • Collaborate with Housekeeping, F&B, and other departments to ensure seamless guest experiences.
  • Handle guest concerns with empathy and efficiency, turning challenges into loyalty-building opportunities
  • Drive initiatives that enhance guest satisfaction and operational efficiency.

 

 

https://careers.ihg.com/en/job-details/?jobref=Franchise+Hotel+-+Front+Office+Manager%7cen%7cFRDUBHI4271#15629

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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