Front Office Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office Manager

Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort.  Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences.

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What is in it for you:

  • Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
  • 401(k)
  • One complimentary duty meal for all employees that work more than 6 hours per shift
  • Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
  • Wellness Offerings
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities

 

Job Description

 

As a Front Office Manager, you will be responsible for ensuring the highest level of guest service is offered through sustained standards at the Front Desk.  You will also serve as a resource to the overall operations of the hotel by providing assistance and direction as needed.

Salary Range: $80,000 – $85,000

What you will be doing:

  • Coordinate management of the Front Desk to ensure a smooth operation and the highest level of guest satisfaction through colleague adherence to Fairmont Service Promise and Leading Quality Assurance standards at all times.
  • Champion the iAuditor program to maintain standards
  • Align colleagues to achieve and deliver on the strategic goals of the department
  • Ensure effective utilization and productivity of all staff through staff planning, hiring and scheduling
  • Develop strong teams through active involvement in the operations and through the development and support of a continually evolving team, including conducting and coordinating timely performance reviews
  • https://careers.accor.com/global/en/job/front-office-manager-in-fairmont-kea-lani-maui-wailea-makena-united-states-jid-83839

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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