Front Office Receptionist

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Front Office Receptionist

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

What will I be doing?

As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Achieve positive outcomes from Guest queries in a timely and efficient manner
  • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
  • Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
  • Demonstrate a high level of customer service at all times
  • Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts
  • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
  • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
  • Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • Follow company brand standards
  • Assist other departments, as necessary

What are we looking for?

https://jobs.hilton.com/apac/en/job/HOT0BSUM/Front-Office-Receptionist

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Receptionist

Job for: Locals
Indonesia

Bellperson

Job for: Locals

JOB DESCRIPTION Hilton Cleveland Downtown is looking to welcome a bellperson to join the team!  Shift Pattern: 7am – 3:30pm/3pm – 11:30pm Availability: open availability required, must be able to work any shift, any day – holidays and weekends What will I be doing? As a Bellperson, you would be responsible for transferring and storing luggage and responding […]

United States

Receptionist

Job for: Locals
Thailand

Guest Experience Agent

Job for: Locals

impton Vividora, located in the Gothic Quarter brings the boutique concept created in the US by Kimpton in 1981, with 151 rooms designed to provide the Kimpton experience to our guests.   In Kimpton you can:   Be yourself: Who you are is who we are. So, bring the real you. The best and ever-improving version […]

Spain

Driver

Job for: Locals

  https://careers.ihg.com/en/job-details/?jobref=Driver+-+Holiday+Inn+and+Suites+Al+Khobar%7cUS%7c149380#450249

Saudi Arabia