Front Office Receptionist

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office Receptionist

Company Description

 

Ibis Melbourne Hotel & Apartments is looking for a Part Time Hotel Receptionist to join this ever thriving and exciting environment! Ibis Melbourne Hotel & Apartments is a 250 room Hotel including Apartments with a lively Restaurant and three Conference spaces located near the vibrant Melbourne CBD and Queen Victoria Markets.

 

 

 

 

 

Job Description

 

  • Take initiative to ensure that interactions with our guests (internal or external) are positive, productive, professional and in keeping with the principles of Heartist
  • Support and value the contributions of all team members, creating trust and empowering our people
  • Treat guests and team members from all cultural groups with respect, sensitivity and transparency.
  • Be an advocate of ALL: Accor’s loyalty program to non members
  • Checking guests in and out Maintaining accurate guest accounts
  • Taking bookings, providing helpful information & entering reservations
  • Answering guests queries in a timely and efficient manner.
  • Addressing guest requests and handling guest complaints in a positive manner.
  • Liaise with inter departments to assist guest and advise of room moves

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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