Front Office Supervisor

The Signia by Hilton Orlando Bonnet Creek is seeking a full-time Front Office Supervisor to join their team!

Ideal Candidate will have previous customer service and hospitality experience, open availability, prior experience working at a hotel front desk is required.

Shift Pattern: Open availability and Weekend/holiday availability are required. *Mainly 2nd shift 2:45pm – 11:15pm, but needs to have open availability for other shifts including overnights

Pay Rate: $21.58

The Benefits:*

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

• Oversees front desk operations.
• Provides guest service, guidance and leadership to ensure consistent customer service is provided.
• Assigns and instructs team members in details of work.
• Monitors lobby traffic to make staffing adjustments accordingly.
• Resolves customer complaints.
• Trains, supervises, schedules and assists in evaluating staff.
• https://jobs.hilton.com/apac/en/job/HOT0BO2M/Front-Office-Supervisor-Signia-by-Hilton-Orlando-Bonnet-Creek