Front office team member

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front office team member

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

 

Job Description

 

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!

What you will be doing:

  • Greet, check in, check out, respond to requests, and settle accounts while providing exceptional service
  • Willing to work morning or afternoon shifts according to the needs of the business
  • Enrol our guests in Accor Loyalty Membership
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
  • Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel
  • Service focused personality is essential; experience is an asset
  • Dealing with guest complaints following Accor standards
  • Great communication with all departments
  • https://careers.accor.com/global/en/job/front-office-team-member-in-mercure-oxford-hawkwell-house-hotel-oxford-united–jid-92453

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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