🏁 Who We Are
Mercure Dartford Brands Hatch Hotel & Spa is a flagship, event-led 4-star property located right next to the iconic Brands Hatch Circuit. From race weekends to corporate conferences and spa retreats, we’re at the heart of high-energy hospitality—and we’re looking for a hands-on leader who thrives in a busy and dynamic environment..
General Manager – Mercure Dartford Brands Hatch Hotel & Spa
Location:Kent
Role Overview
We are seeking a visionary and Commercially astute General Manager to lead this dynamic property. The role demands a leader who can drive performance across all departments, elevate guest experience, and deliver commercial results. With a unique blend of corporate, leisure and event business, this is an opportunity to shape a standout hospitality destination.
Key Responsibilities
– Oversee daily operations across all departments
– Ensure the property is maintained to the highest standards in line with our 4-star positioning
– Implement and monitor service protocols that consistently exceed guest expectations
– Champion guest experience culture, personally engaging with guests and clients and resolving escalated service issues in a timely manner
– Curate seasonal events and experiences that showcase the Hotel and drive incremental revenue
Commercial Experience
– Lead budgeting, forecasting, and cost control to maximise profitability
– Analyse performance metrics and implement strategies to improve REVPAR, ADR, and occupancy
– Partner with Sales & revenue functions to promote the hotel, Leisure club, M&E, across leisure, corporate, and event segments
– Build strong relationships with local businesses, BID’s, suppliers, and community stakeholders
People Leadership
– Recruit, train, and inspire a high-performing team with a culture of accountability
– Conduct weekly HOD meetings to align departmental KPI’s
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Description de l’entreprise Nous recrutons, pour le compte d’un partenaire franchisé, un·e Directeur·trice d’hôtel pour un établissement ibis 3★ idéalement situé en petite couronne Ouest de Paris. 👉 Une opportunité rare de prendre la direction d’un hôtel urbain, au fort potentiel commercial, et de relever un défi managérial structurant et stimulant. 🌟 L’hôtel en quelques […]
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners […]
Novotel Nottingham Derby is a 4-star hotel located in Long Eaton, between Nottingham and Derby. Also, just off junction 25 of the M1. Offering newly refurbished rooms with king-sized beds as standard also family rooms available, our features which we have a lovely restaurant and a lobby bar. Job Description We are seeking […]
Discover the captivating charm of Cape Town at the Protea Hotel by Marriott Sea Point. Perfectly situated along the iconic Sea Point Promenade, the hotel offers sweeping views of Table Mountain and the Atlantic Ocean. Guests enjoy easy access to Cape Town’s Blue Flag beaches, the vibrant V&A Waterfront, and the city’s cultural attractions. With […]
