General Manager

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.

This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.  As a team, he / she will build and maintain a good public image for the hotel and achieve an ‘esprit de corps’ amongst team members.

What will I be doing?

As the General Manager, you will be responsible for performing the following tasks to the highest standards:

• Recognize Hilton’s brand culture and live Hilton’s values by example every day.
• Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded.
• Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively.
• Lead in all key property issues including capital projects, customer service, and refurbishment.
• https://jobs.hilton.com/apac/en/job/HOT0BHCO/General-Manager-Doubletree-by-Hilton-Nantong-Haimen