General Manager

The Property

Conrad Tokyo is a luxury hotel located in the Shiodome district, within walking distance of Ginza and with seamless access to central Tokyo. Occupying the top floors (28-37) of a landmark skyscraper, the hotel offers panoramic views of Tokyo Bay and Hamarikyu Gardens.

The property features 290 rooms and suites, offering multiple award-winning dining venues, a full-service spa and fitness centre with a 25 metre indoor pool with extensive meeting and event spaces.

Conrad Tokyo is renowned for its high service standards and contemporary luxury positioning, delivering a distinctive guest experience that blends international sophistication with Japanese hospitality.

The Role

As General Manager of Conrad Tokyo, you will uphold our brand pillars: Bold Design, Purposeful Service Passionately Delivered and Experiences with Impact. You will lead a team of executives, inspiring a culture of excellence, financial stewardship, and a guest experience that embodies our brand’s promise.

You champion commercial performance by driving revenue growth and exceeding key performance indicators. Through close collaboration with Sales and Marketing, you shape strategies that are both brand-aligned and opportunity-driven, staying ahead of market trends and guest expectations.

Your eye for detail and passion for hospitality elevate every aspect of the guest journey. You lead with intent, ensuring experiences are elevated and emotionally resonant. Data-driven insights and guest engagement metrics inform your decisions, while brand pillars guide your actions  https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/jobs/preview/208221