Additional Information: This hotel is owned and operated by an independent franchisee, Mainsail Lodging. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
The General Manager serves as the strategic and operational leader of Trilith Guesthouse, a Marriott Tribute Portfolio Hotel, responsible for delivering exceptional guest experiences, employee engagement, financial performance, and long-term asset value. This role provides visionary leadership while ensuring operational excellence across all departments, creating a distinctive boutique hotel experience that reflects the unique character of the Tribute Portfolio brand and the creative spirit of the Trilith community.
As the leader of one of the most unique boutique hotels in the Marriott system, the General Manager champions a culture rooted in storytelling, creativity, personalized service, and authentic guest connections. The General Manager is accountable for maximizing profitability, driving market share, protecting the owner’s investment, and ensuring the hotel consistently exceeds guest expectations and brand standards.
A critical component of this position is fostering a strong partnership with hotel ownership through proactive communication, transparency, responsiveness, and accountability. The General Manager must build trust and confidence with ownership by providing timely business insights, strategic recommendations, accurate forecasting, and consistent follow-through on commitments. This role serves as the primary liaison between ownership, Mainsail Lodging & Development, Marriott International, and the local community.
The General Manager leads by example, cultivating a high-performance culture that embraces innovation, develops talent, and creates memorable experiences for guests, associates, owners, and stakeholders alike.
About Trilith Guesthouse
Located in the heart of the Town at Trilith and adjacent to the world-renowned Trilith Studios, Trilith Guesthouse is a 193-room Marriott Tribute Portfolio boutique hotel designed to inspire and celebrate storytellers from around the globe.
Unlike traditional hotels, Trilith Guesthouse delivers an immersive experience where creativity, imagination, and community intersect. The hotel serves filmmakers, creators, business travelers, leisure guests, and local residents seeking an authentic destination experience. Every aspect of the hotel—from its design and culinary offerings to guest interactions and community engagement—is intentionally curated to inspire meaningful connections and unforgettable stories.
As a Tribute Portfolio property, Trilith Guesthouse embraces individuality and character while maintaining Marriott’s commitment to service excellence. The General Manager is responsible for preserving and elevating this unique identity while driving operational and financial success.
Essential Functions
Business Strategy Development
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The General Manager remains informed of hospitality industry trends, market conditions, competitive activity, and emerging opportunities while evaluating the strengths and weaknesses of the local marketplace. This includes identifying new revenue streams, guest experience enhancements, and strategic initiatives that maximize customer satisfaction, profitability, and market share.
https://careers.marriott.com/general-manager/job/1478FFB3A8F5E766B6F94CB4BC75105B
