General Manager

Additional Information: This hotel is owned and operated by an independent franchisee, Southwest Hospitality Management, LLC. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Title: General Manager
Department: All
Supervisor: Director of Operations / CEO
FLSA Status: Exempt

Position Summary:
A General Manager provides day-to-day leadership overseeing all aspects of operations at the hotel in accordance with the Company Mission Statement; including maximization of financial performance, creating and maintaining a unique guest experience, staff development within established quality standards, and promoting brand image in the local community. A Leader that provides vision and leads by example.

General Manager Duties & Responsibilities:

Financial
− Responsible for maximizing revenues and flow through to GOP.
− Responsible for the preparation of property budgets and forecasts.
− Manage labor standards and property-level expenses as approved by management.
− Analyze profit and loss procedures.
− Monitor collection of in-house guest balances and direct bill receivables.
− Participate and monitor monthly inventory of supplies and equipment. Ensure purchases made are
within budget and by approved vendors.
− Must manage brand-required standards in all aspects of the franchise license and agreements.

Sales
− Work with Sales to manage all sales activities of the property and meet revenue objectives. Activities include setting goals, completing competitive surveys, sales calls and compiling reports.
− Identify and seek out potential business in the local market. Maintain relationships with local companies such as key people to increase Hotel’s visibility.
− Coordinate and implement sales and marketing activities of the property.
− Assist in the development and monitoring of the hotel revenue management strategies with FOM and Sales.

Leadership
− Lead by example and continuously strive to improve.
− Ability to train and coach to bring efficiencies in each department.
− Motivate, encourage and inspire team members.
− Exhibit great interpersonal and communication skills in resolving issues.
− Professionally presentable both in dress and manner.
− Increase inclusion for teamwork and better performance.

https://careers.marriott.com/general-manager/job/8F0367C07890D8E67987CFD2666716CA