What you will be doing
Develop and execute long-term strategies to strengthen profitability, market position and operational excellence, driving financial performance through disciplined revenue management, cost optimization and strategic investment
Champion Sofitel’s luxury standards across every guest experience and service touchpoint
Lead, inspire and empower a high-performing leadership team, fostering engagement, capability and talent retention
Act as a visible, charismatic brand ambassador for Sofitel and Accor within the hotel and broader community
Build and strengthen trusted relationships with owners, Accor, VIP guests and key industry partners
Monitor, elevate and continuously improve guest satisfaction and quality metrics, including RPS and LQA
What we offer
The opportunity to lead an iconic luxury hotel within Accor’s global Sofitel network
A diverse, exciting and well-balanced lifestyle in Queenstown; where luxury hospitality meets adventure and nature
The platform to make a meaningful, lasting impact through visionary leadership
Career growth, development and global opportunities within Accor
A role that values balance, wellbeing and purpose, alongside performance and excellence
What you will bring to the role
A proven track record as a senior luxury hotel leader, delivering exceptional guest experiences and strong commercial outcomes
Previous experience overseeing a significant refurbishment and repositioning a hotel
Strategic and commercial acumen, with the ability to align performance to Accor’s vision and values
A people-first mindset, underpinned by elevated emotional intelligence and authentic leadership
Entrepreneurial thinking, agility and the ability to lead in a dynamic, fast-paced environment
A passion and pride for luxury hospitality, service excellence and brand storytelling
An inspirational mentor and team builder who curates a culture of belonging, empowerment and high performance
The ability to inspire a shared vision while building strong, strategic connections across all stakeholder groups
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Mantra on View conveniently located in the heart of Surfers Paradise and a short walk from the light rail here you will find a range of hotel and suite style accommodation with hinterland and ocean views. One of the largest Accor properties on the Gold Coast offering a range of conferencing spaces, NOSH Pan Asian restaurant, […]
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with […]
