The Holiday Inn Express & Suites Phoenix West – Tolleson
We are a 108-room, limited-service hotel that prides itself on efficient operations and outstanding guest experiences. This is a strong property that currently meets IHG franchise metrics and standards.
The General Manager will benefit from significant support, including sophisticated IHG Commercial Edge revenue services and a dedicated outside sales team, to drive business. If you are a leader who values stability, brand compliance, and strong team execution, this is the opportunity for you.
We’re on the lookout for true leaders. We need a new General Manager to take the top job and make it their own. Taking ownership of the day-to-day hotel direction, maximising financial returns, driving people development, and empowering our team to create memorable guest experiences every step along the way.
Every day is different, but you’ll mostly be:
● Developing programmes and initiatives to increase team engagement and achieve performance and development goals
● Maintaining compliance with all required brand and service standards – collaborating with colleagues to exceed guest expectations
● Building relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers, and local communities
● Leading annual capital, cash flow, and sales and marketing plans to accurately forecast budgets
● Driving revenues, future profitability, and maximum return on investment
• Two to Five years’ prior hotel management experience, or equivalent combination of education and experience
• Experience required may vary based on the size and complexity of the operation
• Must speak fluent English
• Other languages preferred
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of […]
