General Manager

Additional Information: This hotel is owned and operated by an independent franchisee, Crestline Hotels & Resorts. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

• Lead and oversee all hotel operations, including Front Office, Housekeeping, Food & Beverage, Sales & Marketing, Engineering/Maintenance, and Guest Services.
• Develop and execute operational strategies that improve guest satisfaction, service quality, productivity, and profitability.
• Establish and monitor annual budgets, forecasts, financial targets, and operating expenses.
• Analyze revenue, occupancy, ADR, RevPAR, labor costs, and other key performance indicators to drive business results.
• Develop strategies to maximize room revenue, group business, food and beverage revenue, and overall hotel profitability.
• Maintain high standards of guest service and respond effectively to guest concerns, complaints, and service recovery situations.
• Recruit, train, coach, motivate, and retain a high-performing management and hotel team.
• Establish clear performance expectations and conduct regular performance reviews.
• Ensure compliance with company policies, employment laws, health and safety regulations, and brand standards.
• https://careers.marriott.com/general-manager/job/3DCEADFA26C7266D22B8F517B8DFAED1