GM

As the General Manager of Oaks Perth Hotel, you’ll bring vision, energy, and leadership to one of our key CBD properties. You’ll drive operational excellence, profitability, and guest satisfaction — ensuring every stay reflects the quality and warmth Oaks is known for. This is an exciting opportunity to lead a dynamic team and shape the continued success of our Perth hotel.

Key Responsibilities

• Develop and execute strategic plans to maximise profitability and achieve EBITDA targets.
• Oversee all aspects of daily operations, financial performance, and property presentation — including Food & Beverage.
• Manage budgets, cost control, and workforce planning to ensure operational efficiency.
• Implement and maintain high standards across Front Office, Housekeeping, and Maintenance.
• Lead, coach, and develop a motivated, guest-focused team that embodies Oaks Hotels & Resorts’ values.
• Deliver exceptional guest service, promptly addressing feedback and monitoring online reviews to continuously improve performance.
• Build and maintain strong relationships with Body Corporate, Owners, and key stakeholders.
• Ensure compliance with all licensing, legislative, and health and safety requirements.
• Maintain impeccable standards of property cleanliness, presentation, and functionality.

We’re seeking a results-driven leader with:

• 5+ years of senior hotel or hospitality management experience, with a strong focus on operations and profitability.
• Proven financial acumen expertise in budgeting, forecasting, cost control, and revenue growth.
• A passion for leadership and the ability to inspire, develop, and retain high-performing teams.
• Excellent communication and interpersonal skills to build relationships with guests, staff, and stakeholders.
• Strong background in guest relations and a commitment to exceptional service delivery.
• Proficiency in hotel management systems (CMS/PMS) and P&L analysis.
• Knowledge of Body Corporate and strata management processes (desirable).
• Outstanding organisational and time management skills to manage multiple priorities.
• Commitment to workplace health and safety compliance.
• Tertiary qualifications in Hospitality or Business Management (preferred but not essential).
• Current RSA and other relevant certifications (preferred).
• Flexibility to work across a range of shifts, including weekends and public holidays.

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support

https://jobs.smartrecruiters.com/MinorInternational/744000093331365-general-manager-?trid=89334b4a-13c4-4bd2-bbae-d30c41ecede8