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Responsible for the overall operation of the hotel. Oversees the activities of key guest contact departments including hotel operations and food and beverage. Maximizes profitability as well as guest and team member satisfaction. Implements and oversees the daily quality process at the hotel. Serves as top operator in GM’s position absence. Consults with owners and […]
Hilton Cancun Mar Caribe All-Inclusive Resort is a beachfront all-inclusive property located in the heart of Cancún’s Hotel Zone, offering a dynamic and engaging guest experience. The resort features multiple dining venues, extensive recreational facilities, and spacious guestrooms with private balconies, delivering a well-rounded hospitality experience aligned with Hilton brand standards. What will I be doing? […]
POSITION SUMMARY This position supports the General Manager and his/her team by completing administrative responsibilities. Composing correspondence to both employees and guests, collecting and tracking problem resolution information. Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate […]
Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads […]
