Group and Events Sales Executive

Group and Events Sales Executive

Sheraton Grand Hotel & Spa Edinburgh

At Sheraton, we believe in the power of We. For generations, our hotels and people have been part of communities around the world, creating places where everyone feels welcome and connected. That same spirit shapes our culture, where collaboration matters, every contribution counts, and we succeed by supporting one another. Whether you are welcoming a guest, supporting a colleague or helping your local community thrive, you have an important role to play.

As part of the Marriott International family, Sheraton offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Position Summary

The Group & Events Sales Executive is responsible for responding to all Group and Event enquiries to maximise revenue, meeting space utilisation, and overall business performance. This role manages the sales process from enquiry through to contract completion and handover to the Event Planning team, while maintaining group room inventory, driving conversions, and delivering exceptional customer service in line with Marriott and Sheraton standards.

What you’ll do

• Respond to Group and Event enquiries in a timely manner, following EAME divisional enquiry handling guidelines and company standards.
• Manage enquiries from initial contact through conversion, contracting, and handover to the Event Planning team.
• Ensure all enquiry forms, response templates, and client communications are completed accurately and within agreed timelines.
• Identify operational capabilities and sell only products and services that can be effectively delivered.
• Follow up proactively on enquiries to maximise conversion opportunities and maintain a strong sales pipeline.
• Prepare contracts and supporting documentation for authorised hotel signatories and confirmed events.
• Partner with the Marriott Global Sales Team to manage enquiries and convert business opportunities.
• Conduct site inspections and collaborate with operational departments to deliver seamless client experiences and secure new business.

What you’ll bring

• Previous experience within Sales, Events, Hospitality, or a customer-facing environment.
• https://careers.marriott.com/group-and-events-sales-executive-sheraton-grand-hotel-spa-edinburgh/job/P1-7678732-0