Groups & Events Executive

What you’ll do…

• Be our key contact for groups and events, handling the requests & booking process from start to finish from initial proposals & negotiations (Sales phase), managing contracts and planning (Event Planning phase), to follow ups and securing repeat business.

• Build great relationships with clients by looking after them with care and welcoming them into our spaces.

• Use our booking system OPERA and DELPHI, to track all requests and handle the details of bookings, generating contracts, invoices and function sheets, inputting details such as rooming lists, taking deposits and tracking payments and keeping an accurate and up to date database.

• Build strong relationships with our other teams and external third parties, keeping the guest experience at the heart of everything you do.

• Support the Groups and Events Manager with any tasks and/or ad-hoc projects.

What we’re looking for…

• Individuals. You’re looking for a place where you can be you; no clones in suits here.

• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.

• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.

• You’re not precious. We leave our egos at the door and help get things done.

• You’re up for doing things differently and trying (almost) everything once.

• If we got stuck in a lift together, we’d have a good time and share a few laughs.

• You want to be part of a team that works hard, supports each other and has fun along the way.

• Previous experience working within reactive sales in groups or events within hotels, venues or private members clubs.

• Someone who gets a kick out of converting sales, with a track record of beating targets.

• Experience using a PMS (i.e. OPERA, DELPHI, etc.) would be an advantage.

• Must be fluent in Spanish and English, additional languages will be highly valuable.

• A people person, great at building strong and lasting relationships.

• You enjoy working at a fast pace, know how to stay organised and get the details right.
• https://careers.accor.com/global/en/job/groups-and-events-executive-in-the-hoxton-poblenou-barcelona-spain-jid-92912