Groups & Events Manager

y joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

The Role

Step into a dynamic and creative leadership role as our Groups & Events Manager. In this essential position, you will be the driving force behind our MICE (Meetings, Incentives, Conferences, and Exhibitions) and social events segments, delivering unforgettable experiences for our clients while maximizing banquet and group revenue.

What You Will Be Doing

As a key driver of our events success, you will:

• Oversee the end-to-end planning, coordination, and execution of all group bookings, meetings, and events to ensure flawless delivery.
• Act as the primary point of contact for clients, building strong relationships and deeply understanding their unique event requirements from inquiry to completion.
• Collaborate closely with the Sales, Food & Beverage, Culinary, and Rooms divisions to ensure seamless communication and operational alignment across the hotel.
• Prepare highly detailed Banquet Event Orders (BEOs), group resumes, and event itineraries to guide operational teams effectively.
• Drive upselling initiatives for event spaces, catering packages, and audiovisual services to maximize departmental profitability.
• Conduct engaging site inspections and client meetings to showcase the property’s capabilities and help secure new group business.
• Manage event billing, ensure accurate finalization of accounts, and follow up with clients post-event to gather feedback and encourage repeat bookings.
• Train, mentor, and inspire the events team to maintain exceptional service standards and cultivate a high-performing, guest-centric culture.

Your Skills and Qualifications

• Proven track record as a Groups & Events Manager, Event Planner, or in a similar leadership role within the hospitality industry.
• Bachelor’s degree in Hospitality Management, Event Management, Business Administration, or a related field.
• https://careers.accor.com/global/en/job/groups-and-events-manager-in-movenpick-ambassador-hotel-accra-accra-ghana-jid-90066