POSITION SUMMARY
The selected candidate will join the Groups & Events Team, supporting the department in the planning and coordination of events and group bookings from both a commercial and operational perspective, helping to deliver high-quality service and memorable experiences for our guests.
Main Responsibilities
- Liaise with clients regarding the sale and planning of conferences, meetings, and banquets.
- Manage negotiations with clients to maximize business opportunities and profitability.
- Prepare contracts and all event-related documentation, ensuring timely follow-up and management of proposal deadlines.
- Create operational documents, including BEOs (Banquet Event Orders), event schedules, and room layouts.
- Manage hotel systems such as Opera and Sales & Catering.
- Collaborate with internal departments (F&B, Sales, Front Office, Housekeeping) to ensure seamless event execution and effective communication.
- Coordinate external suppliers involved in event operations, ensuring timely delivery of services.
- Welcome clients during events and provide on-site operational support.
- Monitor event setups and ensure compliance with hotel standards.
- Assist in handling last-minute requests and resolving operational issues.
- Maintain databases, reports, and administrative records for the department.
- Participate in site inspections and pre-event briefings.
- Follow all company policies and procedures, ensuring compliance with administrative, operational, and service standards.
- Communicate effectively with the Event Manager and other team members to ensure proper workload distribution and coordination.
Preferred Qualifications
- Degree or educational background in Hospitality Management, Event Management, Tourism, or a related field.
- Strong communication and teamwork skills.
- Problem-solving mindset and operational flexibility.
- Excellent command of the English language.
- Proficiency in Microsoft Office; knowledge of hospitality management systems is an advantage.
- Previous experience in a similar role of at least one year
https://careers.marriott.com/groups-events-sales-coordinator-sheraton-milan-san-siro/job/P1-7614024-0
