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JOB DESCRIPTION A Bellman is responsible for transferring and storing guest luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Bellman, you will be responsible for transferring and storing guest luggage and responding to guest requests in the […]
In this role, you will be responsible for the supervision of all aspects of the Guest Service Department functions, with special focus in guest satisfaction, HHonors, VIP guests, property top 100 guests. Directs and maintains a service attitude which serves as a guide to respective Team. Maintains a respectful, knowledgeable Guest Service Desk presence ensuring […]
An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. What will I be doing? As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members […]
A Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing? As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Office Supervisor […]
Position Purpose The Facility Management Supervisor will manage the maintenance, repair of the hotel buildings, grounds and contents in a cost-effective manner, and ensure the efficient and safe operation of all plant and equipment. The role will be responsible for all security, fire prevention and safety issues, establishing and maintaining good working relationships with the […]
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