Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.https://careers.marriott.com/guest-experience-expert/job/40F125B10017A4567F5723B64ACD7725
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Under the guidance and supervision of the Team Leader ,Front Office Supervisor and within the limits of the established Rixos Hotels policies and procedure, his/her responsibilities are to provide efficient, personalized, courteous and punctual service and to practice up-selling techniques. To work with a team spirit and to ensure that each guest leaves the […]
Reception Agent First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it for you: In 3-4 bullet points, showcase the benefits and perks of working at the […]
Objetivo del puesto: Gestiona solicitudes individuales y grupales de habitaciones, asegurando el correcto registro de cada una de ellas. Busca el máximo ingreso, administrando correctamente el inventario y registrando los ingresos correctos de acuerdo a las fechas y estrategias de la propiedad. Responsabilidades y funciones clave: Gestión de Reservaciones: Atención de reservaciones individuales vía […]
Basin Glacial Waters is a brand new, highly anticipated wellness facility that will offer guests a truly luxurious experience. As part of our Concierge team you will have the opportunity to guide guests along their journey to wellness, while experiencing our one in a lifetime views and services. Individuals in this role will have the […]
As Fairmont Gold Supervisor, you will be an integral part of delivering luxury service to guests on Fairmont Gold, the hotel’s exclusive guest floor. You will oversee the daily operations of the front desk and rooms, ensuring an exceptional, personalized guest experience. Position Type: Permanent Pay Rate: $20.59/hour Start Date: June 2025 Job Duties Include: Consistently offer […]
Subscribe to Hospitality Jobs newsletter to get the latest hospitality news around the world.
