Guest Experience Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Guest Experience Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

 

 

About the location:

Our modern 55-room chalet continues the legacy of the Rothschild family, who set out nearly a century ago to craft an unparalleled resort experience. A cozy and exclusive mountain retreat, it offers an inviting escape in both summer and winter. Play one of the world’s finest Alpine golf courses, relax in the region’s largest spa, and dine at La Brasserie Benjamin where the richness of French cuisine is celebrated through refined dishes. Craving for Pan-Asian food? discover the world of our restaurant Kaito and for a breathtaking view, let’s meet at Edmond’s, our fine dining restaurant. For those who love to hit the slopes or the trails, L’Idéal 1850, our high-altitude restaurant, is the perfect spot to unwind during an adventure-packed day.

 

 

What you will do

  • Assist in managing all VIP, Special Attention, Specialty Suite and High Return Guests, including coordinating and monitoring directly between guest and all necessary departments.
  • Assist in overseeing all Elite guests stays; which includes pre-arrival, room allocation, preferences, meet and greet upon arrival, and touching base with them throughout their stay.
  • Assist in overseeing the curbside arrival of VIP guests.
  • Perform all reasonable services guests may require, memorize their preferences & anticipate guest requests and requirements to satisfy them efficiently and promptly.
  • Provide lobby presence during high occupancy, and peak arrival and departures of guests, groups, and events.
  • Communicate and collaborate closely with the Guest Relations Manager.
  • Act as an ambassador for the hotel, displaying a great sense of style and integrity and conveying to the guest a sense of knowledge and assurance.

“The list of tasks specified above is not exhaustive, as your role will require constant adaptation to situations of high activity and specific customer relationship management”. https://careers.fourseasons.com/us/en/job/MVE2027021/Guest-Experience-Supervisor-H-F-Hiver-26-27

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Stagiaire Front Desk

Job for: Locals

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment […]

France

Welcome Agent

Job for: Locals

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment […]

France

Resa Spv

Job for: Locals
Mexico

Chasseur / Voiturier

Job for: Locals

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners […]

France

Assistant Front Office Manager

Job for: Locals

Job Description     Overall in-charge of operations at all areas of Front Office, including Front Desk, Guest Relations, Pullman Connect, Business Centre, Airport Services, Doormen, Concierge and Bell Services and Executive Lounge. Train and develop Assistant Managers, Managers, Executives and Supervisors in the department, in technical, administrative and managerial abilities, keeping an eye on […]

India