About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.
About the role
Four Seasons Casablanca is looking for a Guest Recognition Specialist who shares a passion for excellence and who infuses enthusiasm into everything he / she does.
Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. required.
The Guest Recognition Specialist (GRS) is an integral role in our Guest Recognition effort and our ability to deliver exceptional levels of intuitive service with every guest, every stay at every property. This global focus positions Four Seasons as the brand that knows our guests best and is the leader for delivering exceptional guest experiences through personalized recognition that is meaningful, valued and consistent.
What you will do
• Review all guest reservations and profiles daily to prepare for arrivals, using the pre-arrival screen in Opera. Arrivals preparation lead time is a minimum 2 days ahead of arrival date. Review includes:
• Global and local essentials which may have been updated by another hotel and need to be incorporated for this stay.
• Action preferences traces to notify the department.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising and rebellious, we balance a refined outlook with careful chaos. No two days are alike as we provide unique experiences everyday such as our Mad Hatters afternoon […]
La famille Mercure Paris Centre Gare Montparnasse, charmant hôtel rénové de 188 chambres, s’agrandit ! Aussi, nous recherchons, pour nous et nos client(e)s, le (ou la) nouveau (nouvelle) réceptionniste de nuit en CDI. En tant que pépite de la Réception, vous : Assurer la sécurité des biens et des personnes Réaliser les tâches administratives […]
If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join […]
Description du poste Nous vous proposons le challenge suivant au sein de l’équipe de Réception… Être présent(e) et visible dans le lobby, aller naturellement à la rencontre du client Assurer l’ensemble des missions clés : préparation des arrivées, check-in, check-out, sécurisation du chiffre d’affaires, répondre aux appels téléphoniques, aux emails et prendre ponctuellement les réservations […]
Descripción del empleo Revisar las mercancías recibidas, así como analizar y proporcionar lugares adecuados para almacenaje, siguiendo los estándares y procedimientos previamente establecidos. Agregar valor a la empresa, reconociéndose como una función estratégica e integrante del proceso de planificación de abastecer a las diferentes áreas de acuerdo a requerimientos previos. Recibir las mercancías verificando […]
Subscribe to Hospitality Jobs newsletter to get the latest hospitality news around the world.
