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Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete […]
As a Renaissance Front Desk Ambassador, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. The successful Front Desk Ambassador will tailor their approach by reading cues from a guest to ensure when […]
JOB DESCRIPTION As a “Talent,” you embody the W lifestyle for our clients. You are truly the soul of our brand. Talents stand out with their personality and passion for playful, warm, and welcoming places like W hotels. A UNIQUE OPPORTUNITY TO JOIN THE W VERBIER TEAM As a Welcome Desk Supervisor you will be responsible […]
