A rewarding opportunity has emerged at Rimrock Banff, Emblems Collection, for a Guest Relations Manager to join our Guest Experience leadership team.
At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, creativity, and unforgettable memories, on and off the clock.
Live boldly. Work with heart. Stay moved.
$56,000.00 – $72,000.00 gross annually, based on previous experience and education.
At Rimrock, meaningful hospitality begins with noticing. A familiar face. A reason for travelling. A preference remembered. A moment worth celebrating. Sometimes, simply recognizing that a guest needs something before they have to ask.
As Guest Relations Manager, you will bring these moments to life.
Leading our Lobby Hosts and owning Rimrock’s VIP & Guest Recognition program, you will connect what we know about our guests with how we care for them. Highly visible and guest-facing, you will build genuine connections, identify opportunities for personalization and ensure meaningful guest information becomes thoughtful action.
At its heart, this role has a simple purpose:
Know our guests. Connect with them. Help Rimrock remember them.
Key Responsibilities
Lobby Host Leadership
VIP & Guest Recognition
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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