Guest Relations Trainee

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Guest Relations Trainee

Responsabilities: 

  • Act at all times as a Hotel Ambassador, representing Mandarin Oriental standards and values.
  • Initiate contact with guests entering the hotel, offering a warm, welcoming and professional first impression.
  • Deliver items to guest rooms promptly, including messages, mail, faxes, packages, flowers, requested items, and guest amenities. • Ensure the security and control of guestroom access at all times.
  • Understand guest inquiries and provide appropriate responses, escalating when necessary.
  • Assist Doormen and Porters when required to ensure smooth guest arrivals and departures.
  • Support Concierge and Butler colleagues with guest requests and services, including the retrieval of theatre tickets, flowers, and other special arrangements.
  • Carry out additional duties as assigned by the Chef Concierge, Bell Captain, or management team.

La compañía

Mandarin Oriental Hotel Group, galardonado propietario y operador de algunos de los hoteles y resorts más prestigiosos del mundo. El Grupo ahora opera o tiene en desarrollo 36 hoteles con más de 11,000 habitaciones en 25 países en destinos clave de negocios y placer.

 

El Hotel

https://careers.mandarinoriental.com/jobs/guest-relations-trainee-madrid-spain-0ac2052c-3075-4cef-9c58-257cf08309f1

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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