Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as a Guest Services Agent on the Front Office Team!
The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC – reclaiming its position as one of Washington, D.C.’s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.’s most consequential events, groundbreaking meetings, and unforgettable experiences.
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What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Purpose of Role – Monitor the front driveway to ensure a smooth flow of traffic (vehicle and pedestrian). – Responsible for providing an inviting and fun welcome and farewell to all guests entering/leaving the hotel. – Assist both arriving and departing guests with luggage storage handling to and from their rooms. – Increasing ability and […]
Purpose of Role – Responsible for facilitating the daily operations of the Whatever/Whenever Department which includes the arrangement of all legal requests received from guests to tie in with W’s Whatever / Whenever Promise, all with the excited and enthusiastic tone of W Talent. – Providing WOW service to guests throughout all communication channels with […]
Purpose of Role Responsible for providing a welcoming, efficient, personable and authentic experience for each guest during all encounters (24/7). Aiming to maximise guest interaction while minimising time spent ‘away’ from the guest. Create WOWs for our guests by attending to their needs and performing our Whatever/Whenever service promise during all guest interactions. Implement and be […]