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Join our dynamic team in Mercure Maldives Kooddoo, as a Guest Service Agent! You’ll be the welcoming face and first point of contact for all our guests and visitors, playing a vital role in creating unforgettable experiences from the moment they arrive. This is your opportunity to make a meaningful impact in a fast-paced hospitality environment where your dedication to exceptional service truly matters.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Description de l’entreprise Est-ce que tu seras notre prochain(e) GO Réceptionniste ? L’équipe du Novotel Bordeaux Lac recherche leur nouveau(elle) réceptionniste tournant(e) pour rejoindre la team des GO THÉRAPEUTES (oui, ici on soigne aussi bien nos clients que l’ambiance !). Une équipe de 8 personnes, dynamique, soudée et toujours prête à accueillir un(e) collègue avec le sourire et […]
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to […]
Open doors and assist guests/visitors entering and leaving property. Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Supply guests with directions and information regarding property amenities, services, and […]
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier […]
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or […]
