Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as a Guest Services Agent on the Front Office Team!
The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC – reclaiming its position as one of Washington, D.C.’s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.’s most consequential events, groundbreaking meetings, and unforgettable experiences.
Want to learn more? Hotel Website, Facebook, Instagram
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Job Description Displays at all times a friendly, courteous and professional manner in all dealings with guests and employees. Greets and welcomes guests by name as they arrive to register, opening car doors as well as notifying Guest Services of the guest arrival by name. Explains hotel facilities and answers any questions the guest may […]
Job Description Front Office Operation Prepares an action plan in conjunction with the Front Office Manager and passes it on to teams Modifies working methods to comply with the brand philosophy Involves and motivates teams on a day-to-day basis Prepares the team’s training plan and follows up implementation Communicates with the other departments Ensures […]
What you will be doing: Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently […]
Description du poste Les missions : L’agent de réservation assure la prise de réservation par téléphone et mail, ainsi que toutes les opérations qui s’y rapportent. Il développe et optimise les ventes de chambres en respectant la politique commerciale de la marque et de l’hôtel. Technique métier et Relation client Offre un accueil personnalisé et […]
