Guest Service Agent

JOB DESCRIPTION

The Tempo New York Times Square is looking for a Guest Service Agent to join our team.

This stunning property features 661 rooms with floor-to-ceiling windows, offering views of the city and lights of Times Square. The sky lobby, located on the 11th floor, includes communal working spaces as well as a fitness centre and hydration station.

The ideal candidate for this role will have experience working as a Guest Service Agent, OnQ experience, full availability, including nights, weekends, and holidays, and experience working at a similar size property.

Shift Pattern: Full availability is needed for this role 

Pay Range: $32.72 – $43.62 / hour

What are the benefits of working for Hilton?

Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune!

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in.

Specifically, you would be responsible for performing the following tasks to the highest standards:

https://jobs.hilton.com/apac/en/job/HOT0BVO0/Guest-Service-Agent-Tempo-New-York-Times-Square