Guest Service Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Guest Service Agent

At Ibis Adelaide, our Guest Service Agents are our un-official director of first impressions at the hotel front desk! You lead with liking, making every person feel welcome and create memorable experience, right from GO!

 

Job Description

 

Our Guest Service Agents are a key position and the first point of call for our guests when they arrive. You will be checking guests in and out, handling enquiries from in house guests and helping to maintain our hotel as the busiest in town, chat with our guests to ensure a sense of welcome and belonging. You will be a guru of local knowledge to help every guest get the most out of their stay, all whilst listening out for all opportunities to wow our guests when they least expect it.

In this role, you daily mission will include:

  • Warmly welcome guests and provide ongoing support to the Reception team
  • Deliver exceptional guest service with a friendly, approachable manner that reflects our brand values.
  • Assist guest with check in / out, information during their stays
  • Respond promptly to guest concerns, taking ownership and following up with relevant departments to ensure satisfaction
  • Switchboard communications with the rest of the hotel operational teams (Food & Beverage, Maintenance, etc.)
  • Process / take bookings during reservations after hours
  • Attend to guest with a professional telephone manner
  • Ability to think on your feet and anticipate guests needs
  • Multitask with great time management
  • Solve problems on the spot
  • Work in a face paced environment

Bring your passion for hospitality and leadership—apply today and help us make every guest feel right at home!

 

Qualifications

 

What You Bring – Big Personality, Bigger Drive

You’re a go-getter with a passion for people, unstoppable energy, and a can-do spirit that lifts everyone around you. You’re not just looking for a job—you’re chasing the next big challenge, and you thrive on making th

https://careers.accor.com/global/en/job/guest-service-agent-in-ibis-adelaide-adelaide-australia-jid-9722

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Préposé(e) Réception

Job for: Locals

Vous souhaitez développer vos connaissances et vos compétences ? Rejoignez notre groupe hôtelier et dépassez vos attentes et celles de nos clients. Nous vous encouragerons à innover pour améliorer l’expérience de notre clientèle, tout en vous perfectionnant dans votre métier. En nous aidant à réinventer l’hôtellerie de luxe, vous réaliserez votre propre excellence. Notre offre […]

Canada

Guest Service Agent

Job for: Locals

Are you passionate about hospitality and delivering unforgettable guest experiences? Look no further! Novotel Sydney City Centre is seeking an enthusiastic part-time Guest Service Agent to be the face of our hotel and create lasting impressions for our guests. Who We Are: Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over […]

Australia

Front Desk Supervisor

Job for: Locals

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a […]

Canada

Front Office Receptionist

Job for: Locals

Ibis Melbourne Hotel & Apartments is looking for a Part Time Hotel Receptionist to join this ever thriving and exciting environment! Ibis Melbourne Hotel & Apartments is a 250 room Hotel including Apartments with a lively Restaurant and three Conference spaces located near the vibrant Melbourne CBD and Queen Victoria Markets.           […]

Australia

RÉCEPTIONNISTE DE NUIT

Job for: Locals

Vous vous couchez parfois à l’heure où les gens se lèvent ? Nous avons le poste qui vous permettra d’être un oiseau de nuit ! ​​Nous recherchons pour notre hôtel Ibis Styles Centre République à Strasbourg un Réceptionniste de nuit H/F. Le poste est à pourvoir à partir de fin août en CDD. Le contrat de 6 mois portera sur 19 […]

France

Add Your Heading Text Here