JOB DESCRIPTION
Embassy Suites by Hilton Atlanta Buckhead is searching for a full-time Guest Service Agent to join their team!
This beautiful property has 326 suites and is in the Buckhead fashion district between Lenox Mall, Phipps Plaza, and The Shoppes at Buckhead – just blocks from a MARTA rail station!
The ideal candidate for this role will demonstrate a strong passion for providing exceptional service to guest, possess excellent teamwork skills, maintain open availability, have a minimum of 1 years experience as a Guest Service Agent, previous experience with Hilton and working knowledge of OnQ are required for this role.
Shift Pattern: Full open availability is required including weekdays, weekends, and holidays between the hours of 7am – 11:30pm
Pay Rate: $15.75 per hour plus upsell incentives
What are the benefits of working for Hilton?*
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier […]
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