Guest Service Agent

 Hilton Orlando is looking to welcome a Guest Service Agent to join the Front Office Team!

Our hotel, which features over 1,400 guest rooms is located near International Drive and directly connected to the Convention center. Our Front Office team consists of our Director of Front Office Operations, Front Office Managers, Assistant Front Office Managers, our Pre-Arrival Coordinators, Guest Service agents and bell persons.

The ideal candidate would have 2+ years of recent customer service experience, at least 1 year experience in hospitality. Ability to work the required shifts and experience with Microsoft Office programs.

Shift Pattern: Open availability – weekdays, weekends, holidays are required. Mainly PM shifts 3pm-11:30pm

Pay Rate: $19.18 per hour, plus potential for additional income through upselling!

The Benefits – Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• https://jobs.hilton.com/apac/en/job/HOT0BMJL/Guest-Service-Agent-Hilton-Orlando