Guest Service Associate

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Guest Service Associate

Company Description

 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

 

Job Description

 

Prime Function:

 

  • Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations.
  • Welcome the guests by greeting them as per the standards.
  • Any matter which may affect the interests of ACCOR should be brought to the attention of the Management
  • Facilitates the functioning of and / or oversees the functioning of Guest Service deparment (Front Office and F&B Service)

 

Key Responsibilities:

 

People Management

 

  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
  • Establish and maintain seamless co-ordination & co-operation with all departments of ibis Mumbai BKC to ensure maximum cooperation, productivity, morale and guest service.

 

Financial Management

 

  • Identify optimal, cost-effective use of the resources and educate the team on the same.

https://careers.accor.com/global/en/job/guest-service-associate-ibis-mumbai-bkc-in-ibis-mumbai-bkc-mumbai-india-jid-105058

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Night Receptionist

Job for: Locals

Company Description   NOTE: We do not provide visa nor accommodation. Make sure to only apply when you are already residing in the Netherlands. Are you a night owl with a passion for hospitality? At Mercure Amsterdam City, we are looking for a dedicated and enthusiastic Night Receptionist for 3 days per week to ensure our guests enjoy […]

Netherlands

RECEPCIONISTA

Job for: Locals

Descripción de la empresa     ¿Conoces el Ibis Madrid Getafe?  Somos un hotel de 152 habitaciones, situado en Getafe (Madrid) Ibis, el primer hotel económico de Europa, es conocido por su servicio atento y eficaz. Ibis te forma y te acompaña a diario para responder a tus expectativas y a las de nuestros clientes. […]

Spain

Front Office Duty Manager

Job for: Locals

Company Description   Hospitality is a Work of Heart at Accor. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible. Batman’s Hill on Collins is a 4-star Accor hotel in Melbourne, offering an ideal city stay for corporate, leisure and […]

Australia

duty mgr

Job for: Locals
Indonesia

Assistant Front Desk Manager

Job for: Locals

JOB SUMMARY   Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.   CANDIDATE PROFILE  […]

India