Guest Service

Contact Details

Office Address
Confidential information
Phone
Confidential information
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Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Guest Service

LONDON MARRIOTT HOTEL GROSVENOR SQUARE – PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE

Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighbourhood, minutes from Oxford Street’s world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel’s 1920’s-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can’t wait to welcome you to Mayfair. We are part of Marriott International, the world’s leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits.

We are now recruiting for a dynamic and passionate Guest Service Associate to join our magnificent five-star, luxury hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you.

 

ARE YOU ELIGIBLE TO WORK IN THE UK?

A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the Home Office website for more details. You can also prove your right to work to employers by visiting the Gov.UK website.

 

JOB SUMMARY 

As a Guest Experience Expert, you will do more than provide a seamless check-in and check-out experience; you will create memorable and personalised moments that leave a lasting impression on every guest. Taking ownership of the guest journey from arrival to departure, you will proactively anticipate needs, assist with guest requests, share local insights, and support operational requirements while delivering warm, engaging, and professional service. Empowered to take initiative and make a genuine difference, you will play a key role in bringing Marriott’s hospitality vision to life, ensuring every interaction feels meaningful and exceeds expectations, while consistently upholding the highest standards of quality, professionalism, safety, and guest satisfaction.

SKILLS, EXPERIENCE AND QUALIFICATIONS

Skills and Knowledge:https://careers.marriott.com/guest-experience-expert-guest-service-associate-grosvenor-square/job/CADD3F06C0EE889F9CCB282F89F8D218

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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