Guest Services Coordinator

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.
• Hourly Rate: $19.10/hour USD

Responsibilities: The Valet Coordinator/Cashier’s responsibilities include, but are not limited to; assisting all guests they come in contact with, primarily at the Valet/Bell stand on the front drive of the resort. 

•  The individual will also be responsible for assisting with guest requests by phone and in person.
• The Valet Coordinator/Cashier will coordinate with Bell, Door and Valet attendants to have all tasks completed as efficiently as possible.
• This person will ensure that all areas of responsibility are kept neat and clean for our guests and colleagues.
• A basic knowledge of resort activities is required to ensure timeliness of customer needs, which would be outlined each day in a pre-shift briefing.
• Safely securing car keys.
• Proficient use of computer programs, i.e. Word, Excel, etc.
• Cashiering during events.

• High School graduate or equivalent is preferred.
• Previous experience is a plus.
• Must have ability to communicate well both verbally and written.  Reading and counting is essential.
• Must have a valid California license and clean driving record.
• https://careers.accor.com/global/en/job/guest-services-coordinator-in-fairmont-grand-del-mar-san-diego-united-states-jid-55704