Guest Services Coordinator

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Guest Services Coordinator

POSITION SUMMARY

 

Assist in coordinating the operation of all Special Events or Leisure Experience (i.e.,ICE!, Best of Florida Christmas, SummerFest, etc.) activities. Check the status of operation, lighting, AV, cleanliness, system operation and correct any aesthetic deficiencies. Follow through with training guidelines to support the direction of Special Events Manager and Assistant Managers. Monitor and assist with training for all Special Events employees. Learn and operate software systems used in events (i.e., ticketing, retail, inventory, space usage, etc.). Resolve financial, inventory, numeric discrepancies.

 

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; verify uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested.

 

PREFERRED QUALIFICATIONS

Education: High School diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

 

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.

https://careers.marriott.com/seasonal-christmas-guest-services-coordinator/job/03C7BCE45B811363F585F949A7A3861F

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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