Head of People & Culture Operations

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Head of People & Culture Operations

Company Description

 

The Savoy is one of the world’s most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen. Today, we pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.

Our award-winning, colleague-centric culture truly differentiates us in the luxury hospitality marketplace. We offer competitive salaries and benefits, along with outstanding career development opportunities globally within Fairmont.

  • Top Ten (Big Organisations) – Sunday Times Best Places to Work 2025
  • HR in Hospitality Awards 2025:
    • 🏆 Excellence in Employee Experience
    • 🏆 HR Team of the Year
    • 🏆 HR Leader of the Year – awarded to our Director of People & Culture, Sally Webster
  • Institute of Hospitality Awards 2025
    • 🏆 Talent Development Team of the Year

 

Job Description

 

 

Job Title: Head of People & Culture Operations (1-Year FTC – Maternity Cover)

Department: People & Culture

Inspired and Supported by: Director of People & Culture

 

Who We Are Looking For:
Join an award-winning People & Culture team recognised for delivering an exceptional colleague experience at one of London’s most iconic luxury hotels.

This 1-year fixed-term maternity cover opportunity calls for a confident, action-focused People & Culture leader who can operate at pace, adapt quickly, and deliver a consistently high standard of service to our colleagues and leaders.

You will bring strong UK employment law knowledge and a proven track record in employee relations, with the judgement to handle sensitive matters fairly, calmly and consistently. Highly organised and outcome-driven, you will prioritise competing demands and partner with senior leaders to achieve practical, people-first solutions.

Experience in luxury hospitality or a service-led environment is strongly preferred, alongside a natural ability to build credibility and strong relationships across all levels. Above all, you will balance energy and decisiveness with empathy and integrity, supporting a positive colleague experience while driving standards and performance.

Your Purpose

https://careers.accor.com/global/en/job/head-of-people-and-culture-operations-1-year-ftc-maternity-cover-the-savoy-hotel-in-the-savoy-london-united-kingdom-jid-87731

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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