Health Club Receptionist

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

Responsibilities:

Reporting to the Health Club Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service.
• Welcome guests to the Spa and ensure they have a safe and enjoyable experience.
• Ensure all guests are registered prior to using the fitness facility.
• Ensure all guests are aware of the guidelines regarding the use of the facility.
• Maintain cleanliness of all types of equipment, public and service areas.
• Ensure guests members are aware of all programs and activities available.
• Bus and stock all service area items including towels, water, ice, beverages, magazines, newspapers and clean headsets.
• Provide guests with all information regarding the fitness facility and its offerings.
• Provide all administrative duties as required.
• Fulfilling all administrative aspects of the Health Club.
• Assist in supervising HC condition, cleanliness, HC Attendant performance.
• Responding to members’ inquiries and requests.
• Responsible for updating all membership data on computer.
• Assist in promoting the facility and organizing special events as required.
• Report any equipment that needs servicing.
• Provide a high level of guest satisfaction through effective communication.
• Follow departmental policies and procedures.
• Follow all safety and sanitation policies.
• Other duties as assigned.