Health Club Receptionist

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

The Health Club Receptionist performs reception duties and ensure all fitness facilities including the water level and temperature of the swimming pool are maintained in the best working and hygienic condition. He / she provides guidance to guests on the safe usage of the fitness equipment, ensuring guest satisfaction at all times.

What will I be doing? 

As the Health Club Receptionist, you will be responsible for performing the following tasks to the highest standards:

• Adhere to the customer-first purpose and promptly attend to customers’ needs.

• Communicate well with guests and colleagues.

• Be a positive influence, responsible and proactive in solving problems.

• Seize opportunities for self-improvement by learning new skills.

• Flexible and responsive to changes in work requirements.

• Greet guests with a warm, friendly and sincere smile.

• Ensure guests present their membership card or room card and register in the club check-in / check-out form.

• Sign the refusal form if guests or Health Club members refuse to register, after he / she leaves the front desk.

https://jobs.hilton.com/apac/en/job/HOT0BLQT/Health-Club-Receptionist-Hilton-Guangzhou-Tianhe