We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.
Rosewood Miramar Beach, a Rosewood Hotel, is looking for an exceptional Host. The Host is responsible for the overall guest dining experience within the restaurant outlet to include but not limited to providing the guests, either on the phone or in person, with information and support in a professional and gracious manner, receive and coordinate reservations and seating for daily and/or nightly service, all the while providing outstanding service to the guests along the way, and acting as an advocate for the restaurant in developing relationships with the guests.
Essential Duties and Responsibilities:
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Ensure that standards are maintained at a superior level on a daily basis.
- Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurant.
- Greet all restaurant guests, be knowledgeable about the area and provide information when asked.
- Receive incoming calls, accurately book reservations for guests.
- Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant.
- Maintain complete knowledge of all menu items, prices, and preparation method/time
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
- Maintain complete knowledge of VIPs as determined by Hotel & Residents.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Maintain complete knowledge of P.O.S. and manual systems.
- Complete opening side duties as assigned:
- Check quality and amount of all restaurant stock and supplies using checklist.
- Fold napkins.
- Requisition all necessary supplies and transport from storeroom to restaurant.
- Set tables according to service standards
- Set up all condiments (butter, jellies, syrups, juices) and beverages (non-alcoholic) according to service standards.https://careers.rosewoodhotelgroup.com/en_US/careers/FolderDetail/The-Revere-Room-Host/428559
