Host/Hostess

Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort.  Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences.

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What is in it for you:

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• Flexible spending account (FSA)
• 401(k) retirement savings plan and matching program
• Paid Vacation, holidays, personal and sick days
• Food & Beverage, Spa and on property specific discounts (venue and property specific discounts may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Employee Activities

Providing Inspired Food & Beverage to highlight the destination we represent is one of our passions.  As a Host/Hostess, you will be a hospitality ambassador that will connect our guests to the delectable cuisine inspired by our diverse culture and island home.  You are our guest’s first impression of the restaurant and set the tone for their dining experience.  The warm welcome you provide at our multiple outlets, including personalized guest service, will help us showcase our passion and accomplish our mission of turning moments into memories.

Hourly Rate:  $26.35

What you will be doing:

• Adhere to daily checklist and duties listed
• Oversee and ensure smooth flow through of guests at your assigned bar/station by seating them in accordance to business volumes
• Ensure the reservation book is properly maintained
• Have full knowledge of floor plans
• Ensure sufficient stock of impeccable menus
• Resolve any guest issues in a timely, professional and efficient manner
• Liaise with the Manager on Duty to ensure that the flow of service in the room is well organized and running smoothly with regards to section assignments, breaks, staff on duty, etc.
• Have full knowledge of all menu items, garnishes, contents and preparation methods for all food and beverage venues on property
• Actively participate in monthly departmental sales promotions
• Adhere to the State of Hawaii & EHC (Environmental Health Consultancy) food handling safety standards
• Organize time so all side work is completed according to shift demand
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
• Focus attention on guest needs, remaining calm and courteous at all times

Schedule:  Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.

https://careers.accor.com/global/en/job/host-hostess-kea-lani-restaurant-casual-in-fairmont-kea-lani-maui-wailea-makena-united-s