Hostess

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

The Hostess is responsible for creating a warm and welcoming first impression by greeting and seating guests, managing restaurant reservations, and ensuring an organized flow of service. The role requires excellent communication, attention to detail, and a genuine commitment to guest satisfaction.

Key Responsibilities

• Welcome guests warmly and escort them to their assigned tables
• Manage restaurant reservations, cancellations, table assignments, and special requests
• Maintain accurate knowledge of restaurant layouts, operating hours, menus, promotions, and hotel services
• Answer telephone enquiries professionally and according to service standards
• Monitor guest flow and organize waiting lists during busy periods
• Anticipate guest needs, respond promptly to enquiries, and assist with resolving concerns
• Conduct table visits and coordinate with the team to ensure guest satisfaction
• Maintain a clean, organized, and well-presented hostess desk and dining area
• Support menu preparation, cashiering procedures, and restaurant operations when required
• Work closely with colleagues to deliver friendly, efficient, and professional servicehttps://careers.accor.com/global/en/job/hostess-in-rixos-al-mairid-ras-al-khaimah-ras-al-khaimah-unit-jid-111674