Hostperson

What is in it for you:

*benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘Ohana

• Preferred provider medical/drug/vision benefits starting at $16.98 for employees*
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
• We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
• Complimentary meals in our employee dining facility

Brown’s Beach House is Fairmont Orchid’s signature AAA Four Diamond fine dining restaurant well known for incomparable Hawaii Regional Cuisine and a spectacular oceanfront setting. Our innovative cuisine draws from simple pure flavors of locally grown produce and a diverse variety of fresh seafood.

What you will be doing:

• Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale, and fast-paced environment.
• Ensure a positive first impression of the restaurant for our guests through detailed cleanliness, set-up, and ambiance control.
• Prepare appropriately for anticipated dining traffic by creating communication for servers & designating server section assignments.
• Ensure guests receive a warm welcome, timely service, and a fond farewell, using guest names to offer a personalized service
• Maintain menus to ensure we always have an adequate, clean supply
• Ensure cleanliness & orderliness of the host stand, including surrounding work areas.
• Control the flow of service in the dining outlet by seating guests in station rotation while maintaining the guest center reservation management system (Open Table)
• Handle reservation inquiries, take incoming telephone calls, note special requests by guests, and indicate special attention to VIP guests
• Perform opening/closing side duties as assigned and set all tables according to standards and procedures
• Assist other Food & Beverage outlets with their operations during peak times or when requiredhttps://careers.accor.com/global/en/job/hostperson-brown-s-beach-house-casual-in-fairmont-orchid-hawaii-kohala-coast-united-states-jid-103523