Hotel Cleanliness Expert

From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.

Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite – the highest suspended suite in the world, connecting the two Nation Towers.

The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as “Hosts,” are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi’s best address—The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.

Job Requirement:

The Hotel Cleanliness Expert ensures the cleanliness, tidiness and maintenance of the guest rooms in his/ her assigned areas according to the hotel’s standards. He/she attends to guest’s needs.

ESSENTIAL FUNCTIONS:

• Ensure master key is received and returned.
• Ensure work assignment is received, correctly filled and returned.
• Make up guest room daily
• Perform night turndown service daily
• Tidy up guest items as directed by procedure
• Keep your work environment clean and tidy
• Clean and maintain all marble and granite floors daily.
• Clean and maintain guestroom and carpets, wallpapers, furniture and bathrooms daily.
• Clean and maintain guest hallway carpets, wallpapers and furniture daily.
• Report defects on fixed assets furniture and equipment.
• Report all Lost & Found to Housekeeping.
• Report any unusual and suspicious behavior of guests or staff.
• Ensure to comply with the grooming and uniform standards.
• Ensure compliance with legislated health and safety requirements within the workplace.
• Conduct duties in a courteous, safe and efficient manner, in accordance with St. Regis Hotel, Abu Dhabi policies and procedures, ensuring that the highest level of service and communication is maintained.
• Comply with all Corporate and Hotel Standards and Procedures.
• Promote by example the principles of “bespoke and uncompromising service”.
• Actively promote a work environment, which cares for guests and associates alike.
• Able to work any shift that is assigned to him/ her by the Housekeeping Managers
• Maintain cleanliness of public areas such as lobby, public restrooms, etc.
• Report any damage of carpets and upholsteries.
• Ensure the use of cleaning chemicals is according to the instructions set by the hotel.
• Maintain the cleanliness and tidiness of cleaning equipment.
• Report any unusual and suspicious behavior of guests or staff.
• Ensure that all associates comply with the grooming and uniform standards.
• Ensure compliance with legislated health and safety requirements within the workplace.
• Conduct duties in a courteous, safe and efficient manner, in accordance with St. Regis Hotel, Abu Dhabi policies and procedures, ensuring that the highest level of service and communication in maintained.

QUALIFICATION STANDARDS

• Graduate
• Minimum 6 months working in hotels/housekeeping job in service industry is required
• https://careers.marriott.com/hotel-cleanliness-expert/job/13C004F198C1FA0E2E9BE4D510AB0222