HOTEL MANAGER
Mandarin Oriental, Kuala Lumpur is looking for a Hotel Manager to join our Executive team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall.
About the job
Based at the Mandarin Oriental, Kuala Lumpur / within the hotel in Kuala Lumpur, the Hotel Manager deputizes for the General Manager and is responsible for the effective day-to-day operation of the hotel. The role provides leadership and direction to operational teams to ensure exceptional guest experiences, colleague engagement, operational efficiency, and profitability. The Hotel Manager reports to the General Manager.
As Hotel Manager, you will be responsible for the following duties:
• Monitor and review operating criteria constantly and develop continuously the awareness that customer care and service care are the highest priorities for all hotel colleagues.
• Review all guest complaints with action taken and/or any action to be taken.
https://careers.mandarinoriental.com/jobs/hotel-manager-kuala-lumpur-selangor-malaysia
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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JOB SUMMARY Functions as the strategic business leader of the property’s Hotel Operations. Areas of responsibility may include Welcome Office, AWAY Spa, Style, Food and Beverage/Culinary . Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures […]
