Hotel Manager

We have an extremely exciting opening for an experienced Hotel Manager to join our award-winning team at the iconic InterContinental Edinburgh The George Hotel and help lead our team to even greater success….

InterContinental® Edinburgh The George Hotel is full of culture and has been serving guests since 1881, so we know what it takes to provide an alluring guest experience and a personal and attentive service. We provide an exciting mix of a luxury InterContinental® experience combined with our unique character and charming building, home to Scotland’s first Le Petit Beefbar Restaurant and our recently opened InterContinental Club Lounge.

As the largest luxury hotel brand in the world, we provide our guests with a brilliantly cosmopolitan stay of discreet luxury and culinary expertise. We are looking for a Hotel Manager to join our team and partner with our General Manager to lead our Hotel operations and continue to grow our guest experience, reputation and profitability. You will be responsible for overseeing the day to day running and strategic planning of the hotel operations, working closely with our Heads of Departments, HR, Finance and Commercial teams.

We are looking for someone who…

• Has experience in quality lifestyle luxury properties, confident in working to brand standards and ensuring a luxury stay at all points throughout our Guests experiences.  Senior experience working within Rooms or F&B would be preferred, ideally already working at Rooms Division Director of Director of Operations level within a similar style property.
• Has a strong guest focus. InterContinental Hotels has been serving guests since 1946 and we are dedicated to providing our guests with A World of Possibility. Therefore, we need someone who is forward thinking and strategic, and who has experience within a multi-venue establishment (ideally within a luxury property). You will be someone who always keeps guests at the centre of their approach.
• Leads with a hands-on approach, You will embrace a proactive approach to management, identifying those in need of support and determining the best ways to assist them. As an inspirational leader, you will lead by example.
• Can problem solve on their feet. You will be apt in identifying problems and providing solutions fast, whilst keeping the best interests of the guest, team and owner at the forefront of your decisions.
• A background in Luxury Experience. You will have a proven track record of engaging with high-profile individual guests and groups, adept at meeting their complex needs and exceeding their high service expectations…
• Has commercial acumen.  You will have proven experience in driving revenue and conversion.
• Enjoys sharing success with the team, at InterContinental we pride in exceeding expectations and working together to provide outstanding service – we are looking for someone to join this continued success!  #InterContinentalLife

In return for bringing the InterContinental life to our guests, you can expect to receive…

• Financial security  – Above market competitive salary (dependent on experience), plus up to 20% Hotel Management performance bonus plan (based on Hotel and Individual performance). 33 days paid holidays per annum, subsidised unsocial hour travel support and enhanced sick pay! Wagestream – a financial wellbeing app giving you the opportunity  to save, track and withdraw your pay as you earn it.
• https://careers.ihg.com/en/job-details/?jobref=Hotel+Manager%7cGB%7c138818#434691