A Hotel Manager is responsible for leading and overseeing all hotel operations to deliver an exceptional guest and team member experience, while ensuring that financial, operational, and service standards are consistently met or exceeded.
What will I be doing?
As a Hotel Manager, you are responsible for the overall success of the hotel’s operations, from financial performance to guest satisfaction and team leadership. You will also be expected to ensure compliance with company policies and standards, and drive initiatives that support the strategic vision of the property. Specifically, you will be responsible for performing the following tasks to the highest standards:
Lead all hotel operations including, but not limited to, hotel budgeting and forecasting, strategic planning, service excellence initiatives, and performance management.
Implement and ensure compliance with all company policies, brand standards, and procedures.
Respond promptly and professionally to guest inquiries and concerns.
Participate in and facilitate hotel-wide meetings and cross-functional collaboration.
Direct and oversee large-scale projects such as renovations, infrastructure upgrades, contract transitions, capital improvements, and brand alignment updates.
Develop realistic and measurable hotel budgets along with short and long-term strategic goals.
Provide effective leadership to the hotel management team and all team members, ensuring revenue goals are met or exceeded while maintaining a strong focus on guest satisfaction.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Subscribe to Hospitality Jobs newsletter to get the latest hospitality news around the world.
