Hotel Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Hotel Manager

Position Overview

Reporting to the General Manager and serving as a key member of the Executive Committee, the Hotel Manager provides strategic and operational leadership across the resort’s core operating divisions.

This role oversees the performance and direction of Rooms, Food & Beverage, Engineering, IT, Spa & Basin Glacial Waters, Resort Activities, and Security, ensuring seamless collaboration across departments and the consistent delivery of exceptional luxury guest experiences.

The Hotel Manager plays a critical leadership role in driving operational excellence, financial performance, and colleague engagement across a complex, high-volume resort environment. Through strong leadership and operational discipline, this role ensures the continued delivery of the Fairmont brand promise of “Turning Moments into Special Memories.”

Key Responsibilities

Operational Leadership

  • Provide leadership and oversight for Rooms, Food & Beverage, Engineering, IT, Spa & Basin Glacial Waters, Resort Activities, and Security.
  • Foster a culture of service excellence, accountability, and continuous improvement across all operational departments.
  • Ensure strong collaboration between divisions to deliver a seamless luxury resort experience.
  • Assume the responsibilities of the General Manager in their absence, ensuring continuity of leadership and operational performance.

Financial & Business Performance

  • Support the development and execution of the Annual Operations Plan, ensuring achievement of revenue and profitability objectives.
  • Monitor departmental performance through forecasting, budgeting, and productivity management.
  • Partner with the Director of Finance to maintain strong financial oversight and operational decision-making.
  • Support revenue optimization strategies across Rooms and Food & Beverage operations.

Guest Experience & Brand Standards

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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